Best Logistics Software for Small Businesses

2023 was a challenging year for businesses still feeling the adverse effects of the COVID-19 pandemic, which led to extensive supply chain disruptions, affecting the movement of products worldwide and the costs associated with it. For small businesses hoping to break into a recovering market, choosing the proper logistics software has never been more critical.

When you consider the costs associated with starting a small business, from acquiring the necessary packaging boxes and other supplies to marketing strategies, sourcing products, and delivery costs, ensuring you have effective logistics software suited to your unique needs is critical to business success. 

What Are the Best Logistics Software?

Running a small business is no small feat, and managing your logistics can quickly become a major headache without the right tools. Thankfully, I’ve got you covered. 

In this guide, I’ll discuss the best logistics software options specifically tailored for small businesses so you can streamline your operations, cut costs, and focus on what you do best—growing your business.

1. Routific
2. Bringg
3. Detrack
4. Jaix
5. Softlink
6. Onfleet
7. CleverDev Software
8. Ramco
9. WebXpress

#1) Routific

Overview

Routific was an early entrant to the logistics software market and has since used its years of experience and expertise to focus heavily on ease of use and design. The company has specifically prioritized its route optimization algorithm, using more than ten years of development and a dedicated team to deliver only the best. 

The software ensures your business has accurate predictive ETAs and efficient routes to guarantee your cost-per-delivery is as profitable as possible. Its pricing scale grows with you, making it an effective solution for small—to medium-sized companies.

Key Benefits

• Efficient Route Optimization: Routific excels at creating the most time and fuel-efficient routes for deliveries, which not only speeds up operations but also reduces costs.
• Dynamic Rescheduling and Dispatching: The platform allows for real-time adjustments, enabling quick response to unexpected changes during the day.
• Driver and Vehicle Tracking: Enhance visibility with real-time tracking of drivers and vehicles, ensuring that you are always informed of your operations on the ground.
• User-Friendly Interface: Designed with simplicity in mind, it ensures that managing logistics is straightforward for your team.
• Comprehensive Reporting Tools: Gain actionable insights with detailed analytics and reporting features that help in decision-making.
• Customer Notifications: Automated notifications keep your customers updated on their delivery status, enhancing the overall customer experience.

Pricing

Routific provides free delivery for the first 100 orders. For 200-1000 orders, there is a flat price of $150. Each unique order is counted once when scheduled to a route.

#2) Bringg

Overview

Bringg sets itself apart from its competitors with high scalability and customization features that are best suited for more advanced companies. It offers fleet and driver management and multi-carrier management solutions for logistic companies. 

The flexibility and extensive integration offered by Bringg make it a fantastic choice for companies with specific requirements and who require warehouse management systems like time-on-site calculations and order fulfillment triggers. 

Key Benefits

• Scalable Delivery Models: Bringg supports a variety of delivery models, including same-day delivery, which can be scaled as your business grows.
• Real-time Operational Visibility: Stay on top of your deliveries with real-time updates that ensure you always know the status of each order.
• Integration Capabilities: Easily integrates with existing systems like E-commerce and Customer Relationship Management (CRM), allowing you to leverage your current technology investments.
• Advanced Analytics: Provides detailed insights into your logistics operations, helping you make data-driven decisions.
• Customization Options: Tailor the software to meet the unique needs of your business, enhancing overall functionality.
• Customer Experience Management: Improves customer satisfaction with tools designed to enhance the delivery experience.

Pricing

Bringg offers flexible pricing that depends on the type of product chosen and the quantity of deliverables. This approach ensures that you only pay for what you need, making it cost-effective for businesses at different stages of growth.

#3) Detrack

Overview

Detrack is a delivery management software solution that improves operation efficiency and customer satisfaction. With features that include GPS tracking, real-time updates, and route optimization abilities, the software makes it easy to track deliveries, ensuring they are made on time and within budget. 

A key feature offered by Detrack that sets it apart from other software options is its GPS tracking feature. Driver safety is imperative for preventing accidents and maintaining a good reputation with your customer base. As a fleet begins to grow, it becomes more challenging to monitor driver behavior without the necessary tools to do so. 

In addition to offering an affordable pricing scale suitable for small—to medium-sized businesses, the company offers prospective clients a trial period on the software. 

Key Benefits

• Real-Time Tracking: Detrack allows you to track deliveries in real-time, ensuring that you have up-to-the-minute information on where your deliveries are at all times.
• Proof of Delivery: Capture signatures, photos, and notes as proof of delivery, enhancing transparency and reducing disputes.
• Automated Notifications: Send automated updates to customers about the status of their deliveries, improving communication and satisfaction.
• Easy Integration: Detrack integrates smoothly with existing eCommerce platforms and ERP systems, making setup and transition seamless.
• Customizable Alerts: Set up alerts for specific events in the delivery process to stay informed and proactive.
• Detailed Reporting: Access comprehensive reports that help you analyze performance, optimize routes, and improve service delivery.

Pricing

Detrack offers a flexible pricing model that begins with its Basic plan, which costs $29 per driver per vehicle per month. This plan is ideal for small businesses looking to enhance their delivery operations with robust tracking and proof of delivery capabilities.

#4) Jaix

Overview

Jaix is a leading logistics management system developed to provide top-quality product delivery administration for suppliers, trucks, couriers, and taxis. It has been designed to facilitate growth control, technological advancements, and an integrated suite. 

Companies can operate efficiently thanks to an application that is regularly updated to reflect the latest market trends, guaranteeing an up-to-date and effective program. Some reviews have hinted at set and unclear documentation featured in the Jaixensive, which makes it challenging to establish the right choice for your needs. However, customer support is readily available throughout business hours.

Key Benefits

• Cloud-Based Technology: Operate from anywhere with Jaix’s cloud platform. It ensures you can access your logistics data anytime, enhancing flexibility and operational control.
• Integrated Accounting System: Jaix offers a built-in accounting module that simplifies financial management, from invoicing to payroll, directly within the logistics workflow.
• Mobile Compatibility: Drivers and management can access information and tools on-the-go through dedicated mobile apps, improving communication and operational efficiency.
• Customizable Workflows: Tailor the software to your specific business processes for optimized performance and user experience.
• Advanced Reporting: Get detailed analytics and reports to help track performance metrics and make informed decisions.
• Customer Portal: Provides a self-service portal for your customers to view real-time status updates, reducing support queries and enhancing customer service.

Pricing

Pricing for Jaix is tailored based on several factors, including the suburb level allocation of zones, control of branches or depots, and the weight and dimensions of items being managed. This approach ensures that pricing reflects the specific logistical demands and scale of your operations.

#5) Softlink

Overview

Softlink provides clients with multiple adaptable modules that make it simple for managers to oversee all necessary activities throughout a business. Users can swiftly streamline and automate the majority of their business processes using tools specifically designed to meet a variety of demands. 

In addition, the company offers its logistics management software as a free 30-day trial, giving potential customers the opportunity to test it before fully implementing it into their setup. This is the ideal solution for businesses wanting to simplify their processes. 

Key Benefits

• Automated Workflow Management: Softlink automates critical logistics processes, reducing manual errors and saving time.
• Customizable Dashboards: Tailor your dashboard views to prioritize information most relevant to your operations, enhancing decision-making efficiency.
• Multi-modal Transport Support: Whether your shipments are via air, sea, or land, Softlink manages all modes of transport seamlessly.
• Comprehensive Tracking System: Track shipments in real-time with detailed visibility on shipment status, helping you keep customers informed.
• Integration with Major Carriers: Direct integration with major carriers simplifies the shipping process and enhances coordination.
• Regulatory Compliance Assistance: Stay compliant with international shipping regulations with built-in support and updates.

Pricing

Softlink’s pricing is flexible and depends on the specific products and services selected. This tailored approach ensures that you only pay for the features and capabilities that are essential to your business’s unique logistics needs.

#6) Onfleet

Overview

Onfleet describes itself as the world’s most advanced logistics software provider. It offers a wide range of features, including advanced analytics, barcode scanning, and real-time tracking capabilities. 

Furthermore, it offers a range of API integrations for businesses hoping to build an integrated tech stack. Its starting prices could be costly for brand-new businesses with limited budgets and is better suited for companies with at least a handful of delivery vehicles already in service. However, there is a free trial period for prospective customers. 

Key Benefits

• Optimized Route Planning: Onfleet’s algorithms create the most efficient routes, reducing delivery times and fuel consumption.
• Real-Time Tracking: Monitor deliveries as they happen, providing you and your customers with up-to-date information.
• Automated Dispatch: Systematically assign drivers to new tasks based on proximity and availability, minimizing downtime.
• Proof of Delivery: Capture signatures, photos, and notes digitally to secure proof of delivery instantly.
• Analytics Dashboard: Analyze performance through detailed reports that help identify trends and operational bottlenecks.
• Driver Communication: Seamless communication tools enable direct contact with drivers to address issues in real-time.

Pricing

Onfleet’s pricing is designed to accommodate businesses of all sizes, starting with a Starter plan at $550 per month. This plan provides comprehensive access to all basic features, setting you up for success right from the get-go.

#7) CleverDev Software

Overview

CleverDev software emphasizes streamlining processes and, most importantly, cutting costs, which are key advantages in the comprehensive solutions it offers to enterprises. The company provides cutting-edge services from the beginning aimed at improving performance, lowering overall costs, and meeting any demands in innovation. 

The company uses digital performance and automated workflows to create a comprehensive and cohesive IT ecosystem that improves supply visibility and promotes business success, allowing enterprises to focus on their core skills, goals, and ideas. 

Key Benefits

• Customizable to Your Needs: Unlike off-the-shelf solutions, CleverDev Software is tailored to fit your specific business processes, ensuring it solves the challenges you actually face.
• Scalable Solution: Whether you’re just starting or experiencing rapid growth, CleverDev Software can evolve with you, adding features and capabilities as needed.
• Expert Guidance: CleverDev’s team of experienced developers works closely with you to understand your goals and create a solution that meets them head-on.
• Integration Capabilities: Connect CleverDev Software with other tools you’re already using, such as your inventory management or e-commerce platform, to create a seamless workflow.
• Ongoing Support: You won’t be left to figure things out on your own. CleverDev provides ongoing support to ensure your software continues to deliver value.

Pricing

CleverDev Software doesn’t offer standardized pricing, as each project is unique. To get a quote, you’ll need to contact them directly and discuss your specific requirements. This personalized approach ensures you only pay for the features and functionality you truly need.

#8) Ramco

Overview

Ramco is a cloud-based program that assists companies in managing all aspects of maintenance, including courier and 3PL services, freight forwarding, networking, and mass communication. Furthermore, it offers close interactions with any target group, effective freight management, and allows you to optimize revenue and income. 

While customization features may be difficult and time-consuming when first used, customers can access adequate support services to help them navigate the program. 

Key Benefits

• End-to-End Solution: Ramco doesn’t just handle routing; it covers the entire logistics and supply chain management, from warehouse to transportation and even billing.
• Smart Planning & Optimization: The software uses AI and machine learning to optimize routes, schedules, and resources, potentially saving you significant time and money.
• Real-Time Visibility & Shipment Tracking: Stay informed about the location of shipments and delivery statuses, ensuring better control and customer satisfaction.
• Customizable & Modular: Ramco is designed to be flexible. You can choose the modules that fit your needs and tailor them to your business processes.
• Mobile Apps: Empower your drivers and warehouse management staff with mobile apps for efficient communication and real-time updates.

Pricing

Ramco doesn’t publicly list their prices since they tailor solutions to each business. However, reviews suggest they’re competitive with other enterprise-level solutions. Contact Ramco directly for a customized quote based on your specific requirements.

#9) WebXpress

Overview

WebXpress offers the unique ability to visualize the entire business cycle, including data warehousing. This ensures your ability to control processes while effectively avoiding unwanted and costly delays. 

However, the existing version lacks a web interface and support for mobile devices, and extra costs are required for further capabilities. This may lead to limited improvements or development opportunities. 

Key Benefits

• Streamlined Order Management: WebXpress helps you manage orders from start to finish, including order entry, fulfillment, and shipping. This can save you time and money, and help you keep your customers happy.
• Real-Time Tracking: You can track your shipments in real-time, so you always know where your packages are and when they’re expected to arrive. This can help you avoid delays and keep your customers informed.
• Automated Shipping: WebXpress can automatically generate shipping labels and customs documentation, so you don’t have to waste time doing it manually. This can save you a lot of time and effort.
• Inventory Management: WebXpress can help you track your inventory levels, so you always know what’s in stock and what needs to be ordered. This can help you avoid stockouts and keep your business running smoothly.
• Reporting and Analytics: WebXpress provides a variety of reports and analytics, so you can track your shipping performance and make informed decisions about your business.

Pricing

WebXpress understands that every business is unique. They offer customized quotes upon inquiry to give you the most accurate pricing for your specific needs. Contact their sales team to discuss your requirements and get a personalized plan.

What Is Logistics Software?

Logistics software is designed to help businesses plan, execute, and manage the movement of goods and services efficiently. It’s not just about tracking vehicles and routes; it encompasses a wide range of functionalities, from inventory management and order fulfillment to supply chain planning and warehouse operations. For small businesses, choosing the right logistics software is crucial because it can significantly influence your operational costs and customer satisfaction levels.

The ideal logistics software for a small business should not only streamline current operations but also scale with your business as it grows. It should provide actionable insights into your logistics processes, allowing you to optimize routes, improve delivery times, and enhance overall operational efficiency. Moreover, it’s important that the software integrates seamlessly with other tools you’re already using—like ERP systems or eCommerce platforms—to create a cohesive workflow that reduces manual intervention and the potential for errors.

In the evolving market of logistics solutions, software that offers a user-friendly interface and accessible customer support makes a big difference, especially for small businesses that might not have specialized IT support. These tools empower you to take charge of your logistics without needing to navigate complex technical landscapes, ensuring you can focus more on growing your business and less on managing logistics hiccups.

How Can Logistics Software Benefit You

Logistics software isn’t just about fancy features – it’s about tangible improvements to your bottom line. Imagine spending less time on manual tasks, making more informed decisions, and ultimately, boosting customer satisfaction. Here’s how the right software can make that a reality:

Cut Costs, Not Corners

Fuel and labor are two of the biggest expenses in logistics. With route optimization algorithms, you can slash fuel costs by finding the most efficient delivery paths. Automating tasks like order processing and dispatching can free up your staff to focus on higher-value activities. The result? Lower operational costs and increased productivity.

Gain a Competitive Edge

In today’s fast-paced business environment, customers expect quick and reliable deliveries. Logistics software can help you meet those expectations by providing real-time visibility into shipments, optimizing delivery routes, and offering proactive communication to customers. By exceeding customer expectations, you can build a loyal following and outshine your competition.

Make Data-Driven Decisions

Modern logistics software offers comprehensive analytics and reporting tools. You can track key metrics like on-time deliveries, delivery costs, and customer satisfaction. By understanding these data points, you can identify areas for improvement and make informed decisions to drive your business forward.

Remember, choosing the right logistics management software is an investment in the future of your business. It’s about working smarter, not harder, and unlocking the full potential of your operations.

Buyers Guide: How We Conducted Our Research 

When doing our research to find the best product, we determined using these factors:

• Pricing: How much did each product cost?
• Features: What were the best features of each product?
• Negatives: What was missing from each product?
• Support or refund: Do they offer a community, support, or refund policy

Final Thoughts on Logistics Software

As a small business owner, you’re constantly juggling multiple priorities. Don’t let logistics weigh you down. Investing in the right software can free up your time, optimize your resources, and, ultimately, boost your bottom line.

Remember, there’s no one-size-fits-all solution. Take the time to assess your specific needs and research different options before making a decision. And don’t hesitate to ask for demos or free trials to get a feel for the software before committing.

With the right logistics software in your toolkit, you’ll be well-equipped to navigate the complexities of the supply chain management, deliver exceptional customer experiences, and propel your business to new heights.

Frequently Asked Questions (FAQs)

What’s the difference between logistics software and a transportation management system (TMS)?

Logistics software encompasses a broader range of features, often including inventory management, warehouse operations, and order fulfillment, in addition to transportation management. A TMS, on the other hand, focuses primarily on optimizing transportation routes, managing carriers, and tracking shipments.

Can I integrate logistics software with my existing e-commerce platform or accounting software?

Yes, many logistics software solutions offer integrations with popular e-commerce platforms like Shopify, WooCommerce, and Magento, as well as accounting software like QuickBooks and Xero. These integrations streamline your workflow by automatically syncing order data, inventory levels, and shipping information.

How do I choose the right logistics software for my small business?

Consider your specific needs, budget, and future growth plans. Look for software that is easy to use, scalable, and offers the features you need to optimize your logistics operations. Don’t hesitate to ask for demos or free trials to test out the software before committing to a purchase.